SHIPPING POLICY

SHIPPING METHODS


- Speed & Safe - Standard Shipping

- Standard Shipping - Outside Kerala

- Store Pickup


SHIPPING TIMEFRAME


- Estimated shipping timeframes for each method are 0-14 days.


SHIPPING COSTS


- Shipping costs depend on factors such as quantity, weight, and destination.


TRACKING INFORMATION


- Tracking information is provided for all shipped orders.

- A tracking code will be included in the confirmation email to allow customers to track their orders.

DELIVERY ISSUES


- In case of lost or delayed shipments, we will coordinate with our shipping agency to investigate.

- If the product is not delivered within the expected timeframe, a refund will be issued.


RETURNS DUE TO FAILED DELIVERY ATTEMPTS


- If a delivery attempt fails, please contact us for assistance.

- We will work to resolve the issue and attempt re-delivery. Additional charges may apply for re-shipping.


CONTACT INFORMATIONS


- For any shipping-related inquiries or concerns, please contact our customer support team at help@swapnawedding.com or +918714280557.


RETURN POLICY REMINDER


- For any issues with the delivered product, please refer to our Return and Refund Policy for assistance.


We appreciate your understanding and cooperation. If you have any further questions or concerns, feel free to reach out to our customer support team.

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Thank you for choosing us for your shopping needs!